Privacy policy

This policy explains what personal information Kay Group Inc. collects through www.kay-group.com, why, and the choices you have. Last updated: November 13, 2026.

Who we are

Kay Group Inc., 7845 Colony Rd, Suite C4-137, Charlotte, NC 28226, USA ("Kay Group", "we"). For any privacy question or request, email Contact@Kay-Group.com or call +1-704-369-3939. Our privacy contact is Hadas Kasher, Co-Founder.

What we collect

Contact form: your name, company, email, phone or WhatsApp number (optional), type of company, what you're planning, and your message.
Guide requests: your name, company, email, phone (optional), which guide you asked for, when you asked, when you confirmed your email, and whether you agreed to receive updates from us.
Emails and WhatsApp messages you send us directly.
Technical data: to block spam, our forms briefly keep a scrambled (hashed) version of your IP address; it is deleted automatically within days. Our hosting provider also keeps standard server logs (such as IP address, browser type and pages requested) for security and operation.

We don't ask for sensitive information, and we ask you not to send it through the forms.

Why we use it

To answer your inquiry and talk with you about your U.S. plans.
To send you the guide you requested and confirm your email address.
To follow up about your request. This is a personal follow-up, not a mailing list.
To send you occasional updates (such as new guides and events), only if you ticked the box agreeing to receive them. You can withdraw that consent at any time.
To keep the website secure and prevent abuse.

Where a legal basis for processing is required, we rely on your consent (updates, guide requests), on steps you ask us to take before a possible engagement (inquiries), and on our legitimate interest in running a secure website.

Who we share it with

We do not sell or rent your personal information. We share it only with:

Service providers who run our website and email (our web host, Bluehost, and our email provider), bound to protect it.
Google Fonts: the website loads its typefaces from Google's servers, so your browser's IP address is visible to Google when a page loads.
YouTube: client videos load from YouTube (privacy-enhanced mode) only when you press play. YouTube's own privacy policy then applies.
Partners, such as SRI Partners or DLVS, only when it is relevant to your project and with your agreement.
Authorities, when the law requires it.

Where it is stored

Your information is stored in the United States, on our hosting provider's servers and in our email systems. If you are outside the U.S., by contacting us you understand your information will be transferred to and processed in the U.S.

How long we keep it

Download links expire after 7 days. The records used to verify guide requests are deleted automatically after 90 days.
Our list of inquiries and guide requests is kept for up to 3 years after our last contact with you, unless you ask us to delete it sooner, or longer only where the law requires.

Your rights and choices

You can ask to see the information we hold about you, correct it, delete it, or stop receiving updates. Email Contact@Kay-Group.com; we answer within 30 days. Every update email includes a simple way to unsubscribe, and we honor unsubscribe requests within 10 business days. If you live outside the United States and believe we have not handled your information properly, you may also contact your local data protection authority.

Cookies, analytics and performance

We may use analytics and performance tools, such as Google Analytics, to understand how the website performs and how visitors find us (for example, which search engine or website brought you here). These tools may use cookies or similar technologies and collect information such as the pages you visit, time on the site, device and browser type, approximate location (city or country) and the referring website. We use this information in aggregate to improve the website. It is not combined with the details you submit in our forms, and we do not use advertising cookies or sell personal information.

You can block or delete cookies in your browser settings. Google offers a browser add-on to opt out of Google Analytics: tools.google.com/dlpage/gaoptout. YouTube may set cookies only after you press play on a video.

Security

We protect your information with encrypted connections (HTTPS), stored records kept outside the public website, limited access, and automatic deletion of records we no longer need. No method is completely secure, and if a breach affects you, we will notify you as the law requires.

Children

Our services are for businesses. We do not knowingly collect information from anyone under 16.

Changes

We will post any changes on this page and update the date above.